Maple review: pricing, features and who it fits
Maple suits independents who want a printed flat price and OpenTable reservations. Phone ordering needs Maple Pro, at $350 a month billed monthly or $220 a month billed yearly.
- Best for
- Independents who want a printed flat price and OpenTable reservations
- Not ideal for
- Restaurants that want WhatsApp or text ordering, or want to pay only for the orders the AI takes
- Published price
- $350/mo billed monthly, or $220/mo billed yearly
- Pricing model
- Flat monthly
GrubDial publishes this page and competes with Maple. Every fact links to Maple's own site, checked October 27, 2026. Where Maple fits better, we say so.
What Maple does
Phone, with order confirmation texts. Drive-thru and kiosk in early access. Orders go to Toast, Square, Clover, Shift4 Dine and more on the Pro plan.
Plans
Voice for answering calls, Pro for ordering and reservations, Enterprise for multi-unit groups
Source: maple.inc/pricing
Ordering
Pro takes phone orders into your POS, with payment over the phone and order confirmation texts
Source: maple.inc/pricing
Maple pricing
Prices as the vendor publishes them. They exclude card processing, tax and phone line costs.
Maple Voice
$150/mo billed monthly, or $85/mo billed yearly
24/7 answering, hours and FAQ answers, call transfer and call analytics. No ordering or reservations.
Maple Pro
$350/mo billed monthly, or $220/mo billed yearly
Everything in Voice, plus phone orders into your POS, OpenTable reservations, payment over the phone and confirmation texts.
Maple Enterprise
Custom
Pro plus multi-location management, custom integrations and a dedicated success manager.
When a per-order fee costs the same
A flat plan costs the same in a slow month as a busy one. GrubDial charges 5% of the AI order total if you pay it yourself. Below this monthly AI order total, GrubDial costs less. Above it, Maple costs less. Before card fees.
Maple Pro, $350/mo billed monthly
$7,000
in monthly AI orders
GrubDial pricing: 0%* or 5% of AI order total + 3% if order paid by credit card. * 5% passed on to customers as menu price increase.
Maple strengths and drawbacks
The same questions we ask of every tool, GrubDial included.
Where Maple is strong
- Pro takes phone orders into your POS, with payment over the phone.
- Books, changes and cancels reservations on OpenTable.
- Prices are printed, with no per-minute fees.
Check before you sign
- The Voice plan answers calls but does not take orders. Ordering needs Pro.
- The $220 rate needs yearly billing.
- WhatsApp and text ordering are not listed.
Source: maple.inc/pricing
Maple vs GrubDial
The same criteria for both, from each company's own site.
- Order channels
Maple: Phone, with order confirmation texts. Drive-thru and kiosk in early access
GrubDial: Phone, WhatsApp and SMS on one number
- WhatsApp ordering
Maple: Not listed
GrubDial: Yes, on the same number as phone orders
- Text ordering
Maple: Order confirmation texts only
GrubDial: Yes, SMS on the same number
- POS systems named
Maple: Toast, Square, Clover, Shift4 Dine and more on the Pro plan
GrubDial: Square, Toast, Clover, SpotOn and 20 other popular POS systems
- Pricing model
Maple: Flat monthly
GrubDial: Per order
- Published price
Maple: Pro: $350/mo billed monthly or $220/mo billed yearly. Voice (no ordering): $150/mo or $85/mo yearly
GrubDial: 0%* or 5% of AI order total + 3% if order paid by credit card
- Payments
Maple: Secure payment over the phone (Pro)
GrubDial: Card on the call, texted payment link or cash at pickup
- Reservations
Maple: Yes, on OpenTable (Pro)
GrubDial: Not listed
- Drive-thru and kiosk
Maple: Early access, priced per unit
GrubDial: Not listed
- Order accuracy
Maple: No labeled figure on the pages we checked
GrubDial: 97.3%, vendor-reported (grubdial.ai)
- Billing and contract
Maple: Monthly or yearly. Yearly cuts Pro to $220/mo
GrubDial: No contract. 30 days free, then billed per AI order
* 5% passed on to customers as menu price increase.
Maple alternatives
Other tools that answer the phone and send orders to your POS, and when each one fits better.
Certus AI
A lower printed flat price with ordering, billed monthly.
$250/mo with ordering, billed monthly, with a 30-day money-back guarantee
Read the Certus AI reviewKea
Unlimited calls and text ordering for one flat price.
$450 a month. Unlimited calls, no per-order costs
Read the Kea reviewLoman AI
Ordering and reservations in one agent, priced by quote.
On request. Says no per-minute fees
Read the Loman AI reviewMaple questions
Straight answers from Maple's own site and ours.
Per maple.inc/pricing, checked October 27, 2026: Maple Voice is $150 a month billed monthly or $85 a month billed yearly. Maple Pro is $350 a month billed monthly or $220 a month billed yearly. Enterprise is custom. Drive-thru and kiosk are priced per unit.
Sources
Maple facts checked October 27, 2026 on Maple's own pages. GrubDial facts come from grubdial.ai. Prices change, so confirm every fee on a demo. Spotted something out of date? Email sales@grubdial.ai.
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