Certus AI review: pricing, features and who it fits
Certus AI has the lowest printed monthly price for phone ordering among the tools we compare: $250 a month, billed monthly, with a 30-day money-back guarantee.
- Best for
- Independents who want the lowest printed flat price with ordering, month to month
- Not ideal for
- Restaurants that want WhatsApp or text ordering, or have slow months where a fixed fee outweighs the orders
- Published price
- $250/mo, billed monthly
- Pricing model
- Flat monthly
GrubDial publishes this page and competes with Certus AI. Every fact links to Certus AI's own site, checked October 27, 2026. Where Certus AI fits better, we say so.
What Certus AI does
Phone orders and reservations. Orders go to Toast, Square, Clover, SkyTab and Aloha NCR.
POS
Toast, Square, Clover, SkyTab and Aloha NCR, via API to your POS or printer, or a dashboard
Source: certus-ai.com
Reservations
Checks availability and confirms tables through OpenTable, and captures catering requests
Source: certus-ai.com
Certus AI pricing
Prices as the vendor publishes them. They exclude card processing, tax and phone line costs.
Certus AI
$250/mo, billed monthly
Phone orders, reservations, guest questions, payment on the call or by link, and POS handoff. 30-day money-back guarantee.
When a per-order fee costs the same
A flat plan costs the same in a slow month as a busy one. GrubDial charges 5% of the AI order total if you pay it yourself. Below this monthly AI order total, GrubDial costs less. Above it, Certus AI costs less. Before card fees.
Certus AI, $250/mo with ordering
$5,000
in monthly AI orders
GrubDial pricing: 0%* or 5% of AI order total + 3% if order paid by credit card. * 5% passed on to customers as menu price increase.
Certus AI strengths and drawbacks
The same questions we ask of every tool, GrubDial included.
Where Certus AI is strong
- Lowest printed monthly price for ordering among these options.
- Callers pay on the call, by text link or at pickup.
- Monthly billing and a stated 30-day money-back guarantee.
Check before you sign
- Its homepage comparison of rivals doesn't always match their own pages. Loman, for one, says it has no per-minute fees. Check rival claims at the source.
- WhatsApp and text ordering are not described.
Source: certus-ai.com
Certus AI vs GrubDial
The same criteria for both, from each company's own site.
- Order channels
Certus AI: Phone orders and reservations
GrubDial: Phone, WhatsApp and SMS on one number
- WhatsApp ordering
Certus AI: Not described
GrubDial: Yes, on the same number as phone orders
- Text ordering
Certus AI: Texted payment links, not text ordering
GrubDial: Yes, SMS on the same number
- POS systems named
Certus AI: Toast, Square, Clover, SkyTab and Aloha NCR
GrubDial: Square, Toast, Clover, SpotOn and 20 other popular POS systems
- Pricing model
Certus AI: Flat monthly
GrubDial: Per order
- Published price
Certus AI: $250/mo with ordering, billed monthly, with a 30-day money-back guarantee
GrubDial: 0%* or 5% of AI order total + 3% if order paid by credit card
- Payments
Certus AI: Card on the call, texted payment link or at pickup
GrubDial: Card on the call, texted payment link or cash at pickup
- Reservations
Certus AI: Yes, through OpenTable
GrubDial: Not listed
- Drive-thru and kiosk
Certus AI: Not listed
GrubDial: Not listed
- Order accuracy
Certus AI: No labeled figure on the pages we checked
GrubDial: 97.3%, vendor-reported (grubdial.ai)
- Billing and contract
Certus AI: Monthly, no contract, 30-day money-back
GrubDial: No contract. 30 days free, then billed per AI order
* 5% passed on to customers as menu price increase.
Certus AI alternatives
Other tools that answer the phone and send orders to your POS, and when each one fits better.
Maple
OpenTable reservations and a yearly rate of $220 a month on Pro.
Pro: $350/mo billed monthly or $220/mo billed yearly. Voice (no ordering): $150/mo or $85/mo yearly
Read the Maple reviewKea
Unlimited calls and text ordering for a higher flat price.
$450 a month. Unlimited calls, no per-order costs
Read the Kea reviewLoman AI
Ordering and reservations, with up to 50 calls at once.
On request. Says no per-minute fees
Read the Loman AI reviewCertus AI questions
Straight answers from Certus AI's own site and ours.
Certus AI lists $250 a month with ordering, billed monthly, on certus-ai.com (checked October 27, 2026). It also lists no contract, no setup fee and a 30-day money-back guarantee.
Sources
Certus AI facts checked October 27, 2026 on Certus AI's own pages. GrubDial facts come from grubdial.ai. Prices change, so confirm every fee on a demo. Spotted something out of date? Email sales@grubdial.ai.
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